The information on this page was put together by Heather and Ada in an effort to clarify common administrative procedures in the Graphics Lab.
Our contact information is:
Heather Gentner
Stanford University
Gates Building 3B-368
Stanford, CA 94305
650-724-6865
heather@graphics.stanford.edu
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Ada Glucksman
Stanford University
Gates Building 3B-368
Stanford, CA 94305
650-725-3724
ada@graphics.stanford.edu
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Returning Merchandise
Some things you should be aware of before you return your merchandise....Usually, a 15% or higher restocking fee applies to any non-damaged merchandise. Sometimes you will only have a few days to return the item.
Please call the vendor and get the RMA number. Bring Heather or Ada the item in it's box, the RMA number, and address to ship it back to.
If the item was tagged as capital equipment, remove the Stanford University Property Tags. Bring them to Hether or Ada when you bring us the package.
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